Is Highland's Website Ready for the ADA Title II Deadline?
Did you know the deadline already changed?
If your compliance calendar still shows the original date, it's out of date: on April 20, 2026 the DOJ issued an Interim Final Rule that moved every ADA Title II web deadline back one year. For Highland, the operative date is now April 26, 2028. The public comment period closed June 22, 2026 — the deadline is set, and the clock is running.
Highland's latest accessibility scan
Overall compliance risk: High — 1 citizen service residents with disabilities may be unable to use
⚠ Critical Service Risk
These citizen services appear to have no accessible alternative pathway — the highest-exposure findings in this scan:
- Public records / records request — The only pathway we found for this service fails 3 serious accessibility checks — including: composite controls are missing required child elements for assistive tech. Residents using assistive technology may be unable to complete it.
Top issues, in plain English
- critical Composite controls are missing required child elements for assistive tech (WCAG 1.3.1 · 111 pages)
- critical Accessibility attributes point at elements that don't exist (WCAG 4.1.2 · 7 pages)
- critical ARIA accessibility attributes are used incorrectly and may mislead screen readers (WCAG 4.1.2 · 1 page)
- critical Buttons have no accessible name — assistive tech users can't tell what they do (WCAG 4.1.2 · 1 page)
- serious Embedded frames have no title, so screen readers announce them as unnamed (WCAG 4.1.2 · 119 pages)
Every page, every issue in plain English, weekly change monitoring, and deadline tracking. Annual plans from $1,200/yr — no sales call, no demo. Already a customer? Sign in.
What WCAG 2.1 Level AA means for city government websites
With 21,146 residents, Highland falls under the DOJ's small-entity tier (under 50,000 population), which comes with the later of the two federal deadlines — but the same technical standard.
WCAG 2.1 Level AA is the technical standard the DOJ adopted for ADA Title II. In plain terms, it's a checklist that makes sure residents who use screen readers, keyboard navigation, or captions can actually use your website: text on every image, labels on every form field, enough color contrast to read, and video captions.
Smaller entities sometimes assume they're exempt. They aren't — the later deadline is the only accommodation the rule makes for size. Services like utility bill payment, permit applications, and public meeting agendas all need to work for residents with disabilities.
Highland is a mid-size community, and its website is the front door for utility bill payment, permit applications, and public meeting agendas. Under ADA Title II, that front door has to work for every resident.
Don't find out about problems from a demand letter
A11yCheck monitors Highland's website continuously and sends a plain-English weekly digest — no technical background needed.