Is Naples's Website Ready for the ADA Title II Deadline?

Compliance deadlineApril 26, 2028about 20 months away
Population (2024 est.)2,492< 50,000 — second-wave tier
ClassificationMunicipal government (general purpose)Utah
Required standardWCAG 2.1 Level AADOJ-adopted standard

Did you know the deadline already changed?

If your compliance calendar still shows the original date, it's out of date: on April 20, 2026 the DOJ issued an Interim Final Rule that moved every ADA Title II web deadline back one year. For Naples, the operative date is now April 26, 2028. The public comment period closed June 22, 2026 — the deadline is set, and the clock is running.

Naples's latest accessibility scan

Overall compliance risk: High — 1 citizen service residents with disabilities may be unable to use

78/ 100
Page score
33/ 100
Document score

naplescityut.gov · 120 pages scanned · July 17, 2026

📖 Reading level: grade 9.1 average — above the grade-8 plain-language target for government content.

📄 PDFs found: 3, failing basic accessibility checks: 2 — documents are covered by the same DOJ rule as pages

⚠ Critical Service Risk

These citizen services appear to have no accessible alternative pathway — the highest-exposure findings in this scan:

  • Court services — The only pathway we found for this service fails 3 serious accessibility checks — including: input buttons must have discernible text. Residents using assistive technology may be unable to complete it.

Top issues, in plain English

  • critical Input buttons must have discernible text (WCAG 4.1.2 · 95 pages)
  • critical Buttons have no accessible name — assistive tech users can't tell what they do (WCAG 4.1.2 · 2 pages)
  • critical Images have no text alternative, so screen readers can't describe them (WCAG 1.1.1 · 2 pages)
  • critical Dropdown menus have no label — users can't tell what they're choosing (WCAG 4.1.2 · 1 page)
  • serious Text is too low-contrast against its background to read comfortably (WCAG 1.4.3 · 120 pages)
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What WCAG 2.1 Level AA means for city government websites

With 2,492 residents, Naples falls under the DOJ's small-entity tier (under 50,000 population), which comes with the later of the two federal deadlines — but the same technical standard.

The rule points to WCAG 2.1 Level AA — a widely used technical checklist. Stripped of jargon, it asks simple questions: can a blind resident using a screen reader pay a bill on your site? Can someone who can't use a mouse complete a form with just a keyboard? Is the text readable against its background?

Smaller entities sometimes assume they're exempt. They aren't — the later deadline is the only accommodation the rule makes for size. Services like business licensing, utility sign-up, and code enforcement requests all need to work for residents with disabilities.

Naples is a smaller community, and its website is the front door for business licensing, utility sign-up, and code enforcement requests. Under ADA Title II, that front door has to work for every resident.

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